Doncaster Royal Infirmary

Doncaster Royal Infirmary 2024-06-03 Person 4 5 0

It would have been better but I was given no aftercare instructions after my procedure.

More information on aftercare. More understanding of what they did to me and how to keep the wound clean.

Doncaster Royal Infirmary 2024-06-03 Person 4 5 0

It was fine.

N/A

Doncaster Royal Infirmary 2024-06-03 Person 4 5 0

When I arrived in A+E I already had 8 sprays of my GTN spray, 6 of them given by the paramedics as well as well as morphine. I may not have been able to describe the pain I had experienced properly. The care I was given by the 3 female nurses who tended to me was excellent. After I returned from x ray, the Dr didn’t come back to see me and some communication at this point would have been useful. I had further pain and I had no one to inform. The fourth nurse who came to take some of my blood had an attitude that didn’t fit in with the otherwise good experience. He didn’t put the plaster on properly which resulted in blood staining a very expensive shirt. I have to wear clergy shirts in the hospital where I work. The medical Dr who came to see me did apologise for me not being told about what was happening. He came up with a plan and went to his boss to confirm it. His boss didn’t approve his plan. He said that my description of pain did not typically fit with angina. I have a recent dialog micro vascular angina. I got the impression that I was being measured against normal angina and not the type I have been told I have. I have rechecked information on the BHF website and discovered that if the medics consulted with the Registrar who diagnosed it weeks ago from this hospital then there would be no need for them to have made me feel judged for wasting time and resources.

Informed me of what was happening and planned for my care. Listened

Doncaster Royal Infirmary 2024-06-03 Person 1 5 0

Was at dri for over 8 hours passed from a&e to urgent care back to a&e then to childrens department.A lady who worked at this hospital was seen with her child before us because she worked there and 2 nurses was stood about organising a night out and all waiting room could hear this absolutely disgraceful behaviour.

Maybe get the staff to send children to the right department first time

Doncaster Royal Infirmary 2024-06-03 Person 5 5 0

All the staff were brilliant, the care and treatment I received were excellent.

The only down side was the wait for the medication to take home.

Doncaster Royal Infirmary 2024-06-03 Person 4 5 0

The staff were all great and were working hard.

Appointments were running over a hour behind. I’m not sure how this could have been resolved because all the staff were working hard.

Doncaster Royal Infirmary 2024-06-03 Person 4 5 0

A & E and paramedics very thorough, caring and attentive, absolutely amazing Staff on EMU more interested in chatting and checking phones.

Some, not all EMU are giving the A & E department a not so good image

Doncaster Royal Infirmary 2024-06-03 Person 5 5 0

it must have been my lucky day ,was in and out in 1hour 45 minutes I couldn't believe it its usually 7hours or something like that.

I don't think you could have done anything really to make it better . On other occasions maybe but on this occasion nothing

Doncaster Royal Infirmary 2024-06-03 Person 5 5 0

The staff we're very friendly and put my mind at ease.

No

Doncaster Royal Infirmary 2024-06-03 Person 5 5 0

As a nurse myself I have no complaints it’s was an eye opener seeing a and e from a patient perspective

Nothing for me at all I was very happy Although the lady next to me who couldn’t mobilise wasn’t given any water and was just her bed opposite the fountain which was nice until I realised and got her some