Cleveland Clinic Portland Place Outpatient Centre

24 Portland Place, Marylebone, London, W1B 1LU
 
3,962 reviews

Reviews

Overall Experience
Information
Empathy
Teamwork
Safe
Facilities

Reviews

 
Page 351 of 397
 
Review of Colorectal Portland Place
8th July 2022


Arrival
Check In
Empathy
Teamwork
Listening nurse
Communication nurse
Listening Healthcare Provider
Communication Healthcare Provider
Comfort
Information
Safe
Ease of care
Experience
 
Review of Nephrology Portland Place
8th July 2022


When I arrived the nurse took my vitals in the hallway near the elevator in the third floor !! I’m a Muslim I can’t uncover all my hand like that……you need to address this matter problem soon

Arrival
Check In
Empathy
Teamwork
Listening nurse
Communication nurse
Listening Healthcare Provider
Communication Healthcare Provider
Facilities
Comfort
Information
Safe
Ease of care
Experience
 
Review of Neurology Portland Place
8th July 2022


Unfortunately I was late due to traffic in London I phoned and explained my situation and they were very helpful and understanding and made sure my appointment was still available and spoke to the doctor to make sure he new I was coming.

Arrival
Check In
Empathy
Teamwork
Listening nurse
Communication nurse
Listening Healthcare Provider
Communication Healthcare Provider
Comfort
Information
Safe
Ease of care
Experience
 
Review of Orthopaedics Portland Place
7th July 2022


Arrival
Check In
Empathy
Teamwork
Listening nurse
Communication nurse
Listening Healthcare Provider
Communication Healthcare Provider
Comfort
Information
Safe
Ease of care
Experience
 
Review of Urology Portland Place
6th July 2022


My consultant was amazing as always no issues here 10/10

2022-07-06 16:50:56
Response from Cleveland Clinic Portland Place Outpatient Centre

Thank you for your feedback. If you would like to discuss further please contact us on patientexperienceccl@ccf.org

Arrival
Check In
Empathy
Teamwork
Listening nurse
Communication nurse
Listening Healthcare Provider
Communication Healthcare Provider
Comfort
Information
Safe
Ease of care
Experience
 
Review of Neurology Portland Place
4th July 2022


All good during visit

Arrival
Check In
Empathy
Teamwork
Listening nurse
Communication nurse
Listening Healthcare Provider
Communication Healthcare Provider
Comfort
Information
Safe
Ease of care
Experience
 
Review of Urology Portland Place
3rd July 2022


I have been told previously that I needed to pay for my appointment prior to the appointment. However there is no way to pay for it. My account indicates that I have nothing to pay. I have yet to pay for my appointment so I will await your call

2022-07-08 14:51:41
Response from Cleveland Clinic Portland Place Outpatient Centre

Thank you for your feedback. To enable to assist you please contact the Patient Experience Team on patientexperienceccl@ccf.org

Arrival
Check In
Empathy
Teamwork
Listening nurse
Communication nurse
Listening Healthcare Provider
Communication Healthcare Provider
Comfort
Information
Safe
Ease of care
Experience
 
Review of Radio Ultrasound Portland Place
3rd July 2022


Costs were not mentioned as it was BUPA insurance

Arrival
Check In
Empathy
Teamwork
Listening nurse
Communication nurse
Listening Healthcare Provider
Communication Healthcare Provider
Comfort
Information
Safe
Ease of care
Experience
 
Review of Cardiology Portland Place
3rd July 2022


All just easy

Arrival
Check In
Empathy
Teamwork
Listening nurse
Communication nurse
Listening Healthcare Provider
Communication Healthcare Provider
Facilities
Comfort
Information
Safe
Ease of care
Experience
 
Review of Urology Portland Place
3rd July 2022


The treatment and care I received during my visit was excellent, but I was not given sufficient information regarding what to expect after my visit. I was also not told that there was a possibility of getting a UTI following my procedure, nor what symptoms to look out for and what to do in the case of contracting one.

Arrival
Check In
Empathy
Teamwork
Listening nurse
Communication nurse
Listening Healthcare Provider
Communication Healthcare Provider
Comfort
Information
Safe
Ease of care
Experience
 
 
Page 351 of 397
{{category}} working at Cleveland Clinic Portland Place Outpatient Centre ({{entities.length}})
Order by: surname | rating | review count
{{entity.name}}
{{getReviewCountLabel(entity.review_count)}}
{{entity.name}} {{getReviewCountLabel(entity.review_count)}}
 

Resources

Short link to review Cleveland Clinic Portland Place Outpatient Centre: http://iwgc.net/eoopt