Cleveland Clinic Portland Place Outpatient Centre

Cleveland Clinic Portland Place Outpatient Centre 2022-01-22 Person 5 5 0

All the staff were kind and helpful. It made my visit less stressful.

Cleveland Clinic Portland Place Outpatient Centre 2022-01-22 Person 5 5 0

Staff were extremely professional, friendly, courteous and could not do more to ensure a superb experience. Thank you.

Cleveland Clinic Portland Place Outpatient Centre 2022-01-22 Person 4 5 0

Cleveland Clinic Portland Place Outpatient Centre 2022-01-21 Person 5 5 0

Everything related to my visit was utterly satisfactory

Cleveland Clinic Portland Place Outpatient Centre 2022-01-21 Person 4 5 0

The only reason why I didn't write very good was because I had to wait for a while checking in because despite giving my BUPA authorisation code at my previous visit, I was down as Self Funding. I had returned for a post operative appointment to remove dressings and assess wounds which was already covered. That said the ladies dealing with the issue were delightful.

Cleveland Clinic Portland Place Outpatient Centre 2022-01-20 Person 5 5 0

Excellent treatment throughout, and very attentive and knowledgeable doctor.

Cleveland Clinic Portland Place Outpatient Centre 2022-01-20 Person 4 5 0

Efficient

Cleveland Clinic Portland Place Outpatient Centre 2022-01-20 Person 4 5 0

Some difficulties in booking and coordinating follow up tests - endoscopy. Not received results of some of the blood tests that the consultant requested.

Cleveland Clinic Portland Place Outpatient Centre 2022-01-20 Person 5 5 0

The staff were all very polite and cheerful and obviously wanted to help. I liked the fact that when not dealing with patients they kept the noise levels to a minimum which gave an atmosphere of calm professionalism. The digital signs on the second floor were really good in the fact that they were all but one easy to read. I noticed that the phones quietly "bong" rather than ring which again keeps the atmosphere calm. It is a lovely touch that a staff member provides patients with tea or coffee, if required, whilst they are waiting instead of leaving them to work out how to use a machine themselves. The small bottles of water are also a nice idea; it proves that the patient has actually been considered.

Cleveland Clinic Portland Place Outpatient Centre 2022-01-18 Person 5 5 0

As my husband’s balance and walking is poor , we looked in amazement ,when the staff converted the outside steps into a flat surface - unbelievable!