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Written by a NHS patient
17th February 2022


If you could get through to the clinic they are amazing. The clinic has serious problems with making appointments and speaking to anyone. The telephone system continously says we are to busy to take calls and disconnects you. Once you do get in a queue you wait in excess on 1 hour and very often disconnected again. Another organisation that is using COVID as an excuse for appallingly bad service. Pre Covid the service was Incredible.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe