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Mr Robert Winterton 2024-02-19 Person 5 5 0

I arrived at Mr Winterton's office on the first ever appointment and I knew from the first few minutes how the whole process would go. Mr Winterton understood every single reason why I wanted my otoplasty operation. Although I was 16 and still technically a child, Mr Winterton and his team treat me like an adult throughout the full process of pre ops, post ops and the actual operation. He was comforting in the office and listened to my reasoning aswell as my worries about the operation. On the day of the operation, he took every step possible to make sure it went smoothly, including his team who stayed by my side and made sure I was okay throughout. The actual operation was quick and he also spoke to me to let me know every step he took during the operations so that I knew everything he was doing. at the post operation appointments I had, he praised how much better the ears looked whilst also telling me they still looked "like ears" too. I didn't feel him taking the stitches out a week later and also was very impressed with the results. I entered Mr Wintertons office lacking confidence and not liking my ears due to comments but now I can say Mr Winterton changed my life for the better. comments soon stopped and I became much mire confident In myself.