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Written by a NHS patient
26th April 2024


Around A Year Ago I Noticed That My Hearing Was Getting Worse In My Right Ear So I Made The Step To Get It Checked Out. I Was Instantly Given A Referral To ENT Where I Met Dr Patel. During My First Appointment Dr Patel Went Into So Much Detail About What Was Happening And Gave Me So Much Information About The Issue Itself And Potential Procedures To Help Rectify The Issue And Prevent It From Getting Worse. One Of Those Options Was Surgery Which I Was Super Nervous About And Dr Patel Could Tell, So He Let Me Go Away And Gave Me Time To Consider My Options And Think About Which Route I Wanted To Take. After A Little While I Noticed Things Getting Dramatically Worse, My Hearing Had Got Worse In My Right And Significantly Worse In My Left. I Then Knew My Only Option Was To Have The Surgery For The Best Possible Outcome. I Had A Follow Up Appointment To Discuss My Thoughts And Check To See If Things Were The Same Or If They Had Declined. I Already Knew Things Had Gotten Worse But Dr Patel Made Me Feel So Comfortable! The Thought Of Surgery Terrified Me Especially As There Was A Chance It May Not Completely Fix It But Would Definitely Improve It. Knowing How Nervous I Was Dr Patel Talked Me Through Every Single Detail And Every Piece Of Information Possible. We Booked My Surgery Date Then And There And Three Weeks Later I Had My Surgery. Dr Patel Came To See Me Before Going Down For The Surgery And Was Still Reassuring Me Then! I'm Now 5 Weeks Post Op And I Can't Thank Dr Patel And His Team Enough. I'm Completely Healed And Feeling A Thousand Times Better And Confident. For Me Surgery Was 100% The Best Thing I Could Have Done! If It Wasn't For Dr Patel I Don't Think I Would Have Been Confident Enough To Have The Surgery. He Really Is The Nicest And Most Reassuring Doctor I've Met And Was So Understanding When I Was Anxious And Nervous In The Lead Up To My Surgery. If You Are Considering Your Options With Dr Patel I Guarantee You Will Not Be Disappointed. Thank You Again Dr Patel!

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