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Dr Ignatius Postma
2023-10-03
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 3rd October 2023
Whilst this doctor did not see my mum directly I witnessed him taking the time to reach junior members of staff despite the extreme pressure the department was under. Making sure they understood what and why they were undertaking a specific task/test rather than a just yes no I have seen from others. I also noted him trying to educate those at the end of a phone call as to why ED is not always the best place for a patient not that I think he was having much luck as it appeared they were not listening. He clearly cares and is passionate about his role. I witnessed him speaking with courteously and compassionately to patients and colleagues.