the-james-cochrane-practice

The James Cochrane Practice

Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery 3,004 reviews

Reviews

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9th May 2024


Very thorough response to my recent illness. Blood tests, medication & referral.

Suggested improvements
It would have been helpful if I’d been aware that my Doctor had been changed. A matter of courtesy.

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8th May 2024


Dr [name removed] is lovely and really listens and take my worries seriously

Suggested improvements
Nothing

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8th May 2024


Because the JC practice seems to have an instinctive sense as to when something is serious & always moves quickly - even when appointments are scarce. For that reason I feel incredibly well supported through some serious mental health issues & know that support has prevented me from deteriorating into a more serious state. Thank you!

Suggested improvements
Nothing

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6th May 2024


Phone call to book appointments for health check & pharmacist review was swift & receptionist very helpful & efficient. & [name removed], the nurse carrying out health check was also really efficient, professional & friendly.Thank you

Suggested improvements
Nothing this time

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5th May 2024


On this occasion, it was very easy and quick between calling and actually seeing a Doctor (Dr [name removed]). Dr [name removed] was one of the most patient and helpful Doctors I have seen. He listened, advised and was very knowledgeable - it was a pleasure (after many disappointments at James Cochrane Practice).

Suggested improvements
On this occasion, there is not much that could have been improved. It was like I remember going to the Doctors used to be 20-30 years ago. I wish it was like this every visit.

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The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

Profile

We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.

We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!

Thank you for taking the time to share your experiences with us, we really appreciate it.

Resources

Short link to review The James Cochrane Practice: http://iwgc.net/ecatk