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Latest reviews of Gloucestershire Hospitals NHS Foundation Trust

Average rating

(43488 reviews)

Gloucestershire Royal Hospital

We had a lovely night time nurse called Elly. She was really supportive and caring. Thank you. We were just disappointed that our babies 6pm dose of IM cef was handed over to the night staff, so delayed for 2 hours. It was the only treatment our 6m old baby needed that whole day. Handing it over to the night staff meant it was late by 2 hours (so not covered for infection in that time). It also meant we had to wake him up from his 6.30pm bedtime to give an IM injection. Seemed a bit mean and unnecessary. I feel like it wouldn't have taken alot of effort to give at the prescribed time, and if our nurse was tied up and couldn't give (I understand) she could have asked a less busy colleague to help.
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5th February 2024

Gloucestershire Royal Hospital

So far we are 30 minutes over our appointment time to see our 7 month old baby with breathing issues. The guy in front of us has been waiting over an hour to be seen. How the NHS can decide to have a bank holiday is beyond me. The place should be fully staffed all year round. I am completely and utterly disappointed in the limited care we have received. When asking reception of a rough time to be seen she replied "I don't know".
Why tell someone to be at the hospital for 12:45 if you aren't going to see someone on time?

3rd January 2022

Cheltenham General Hospital

Written by a patient, 18th November 2019

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