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Latest reviews of Maidstone and Tunbridge Wells NHS Trust

Average rating

(189707 reviews)

The Tunbridge Wells Hospital

Thank you so much to all the staff from A&E to Ward 33 that took care of us during a particularly distressing time. Particularly Ward 33, being able to stay with my Partner made a huge difference to both of our experiences of an incredibly painful experience. Every member of staff was professional, thoughtful and compassionate. I feel incredibly lucky that the Ward is a service available to this community.
I'd like to stress, no "improvement" here would have changed how I felt about the care we received, it was amazing and I'm so grateful to every member of staff who helped us. Triage waiting time in A&E: Wait time of over an hour, trying to get readmitted to a Ward you only just left. I understand why we had to go through A&E, why wait times are long. Communication between departments: Multiple blood tests to get the same information because one department hasn't sent them on, feels like a waste of resources. From a patient POV, if it's difficult to draw blood this adds significant distress for a minor admin process error.

27th January 2024

The Tunbridge Wells Hospital

I stayed for two nights on Ward 33 and all of the staff that cared for me were exceptional. They were incredibly professional as well as being friendly, kind, helpful and supportive.
Nothing

2nd August 2023

Maidstone Hospital

Attended the Chemo Information and Video Session. What a great initiative- so helpful going forward
Nothing - thought it was very positive and allowed us to ask questions

13th May 2023

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