queens-hospital-1

Queen's Hospital

Rom Valley Way, Romford, Essex, England, RM7 0AG
 
328,492 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
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Review of Outpatient Team 2
16th May 2024


The staff & nurses I found very friendly & helpful.

Suggested improvements
The waiting area is too small for the amount of patients waiting.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Outpatient Team 4
16th May 2024


Very well

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Sahara Ward B
16th May 2024


The nurses were lovely. I could of done with more information from the doctors.

Suggested improvements
I was asked to be at the hospital for 7am (I got there at 6:30am) I wasn’t seen until 6 hours later! The light above bed I was in could not be turned off! I couldn’t rest/sleep properly whilst on the ward.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Outpatient Team 3
16th May 2024


Pleasant manner on the phone

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Outpatient Team 2
16th May 2024


I cannot fault any of the staff, doctors on the queens eye unit they're always very nice

Suggested improvements
Nothing regarding my own treatment

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Labour Ward
16th May 2024


After my CBG monitoring, it took over 3 hours before I got seen by the Doctors. The midwife’s are great but the trust should do more regarding staffing for Doctors.

Suggested improvements
Could the urinalysis machine be used for urine dip tests? I am a staff here, hence did a urine dip before coming for my antenatal, but on getting here the result of the urine dip done just by visual observation was different from the urinalysis machine. A culture was sent and it came out that I have an infection, which could have been missed had I not done the urine dip with a machine before coming for my appointment.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Outpatient Team 3
16th May 2024


I didn't have to wait, the doctor had reviewed my health records, asked only relevant questions, explained what is proposed and I am completely satisfied with the proposed actions.

Suggested improvements
Nothing could be done better. In fact it exceeded my expectations.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Outpatient Team 4
16th May 2024


It was reasonably quick, I was seen in an efficient way and although a patient came in after me and said she could not wait she was told very politely that all the patients wanted to be seen asap we all had to wait.

Suggested improvements
Maybe given me my x-ray request straight away so that I could have had my x-ray before my appointment instead of during.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Written by a NHS patient
16th May 2024


I didn't have to wait for long.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe
 
Review of Outpatient Team 2
16th May 2024


Fantastic care

Suggested improvements
Nothing. Everything was very good

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
 
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Resources

Short link to review Queen's Hospital: http://iwgc.net/eb4r2