The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery
3,032
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
The James Cochrane Practice
2024-05-15
Person
5
5
0
15th May 2024
Fast, efficient, polite service, immaculate waiting area and 3xcellen5 staff who took time to listen and discuss.
Suggested improvements
Nothing.
The James Cochrane Practice
2024-05-15
Person
4
5
0
15th May 2024
Good service
Suggested improvements
None
The James Cochrane Practice
2024-05-15
Person
5
5
0
15th May 2024
The receptionist was very helpful when I made the appointment and I didn’t have to wait too long for the appointment date. On the day of the appointment the receptionist was friendly and the doctor was great.
Suggested improvements
Na
The James Cochrane Practice
2024-05-15
Person
4
5
0
15th May 2024
Alround excellent sevice. The care co-ordinator gave a welcoming smile and chat. The GP listened to me and discussed my concerns, explained in great detail so that I understood what was happening and took the relevant actions. I left feeling much happier after my appointment than I did with the worries I went in with. A great experience from a great service.
Suggested improvements
Nothing to improve on, all was top class. Thank you.
The James Cochrane Practice
2024-05-15
Person
5
5
0
15th May 2024
I rang the appointments and got the date and doctor I wanted without any trouble
Suggested improvements
It all went well to me
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk