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Latest reviews of South Warwickshire University NHS Foundation Trust

Average rating

(231386 reviews)

Warwick Hospital

The preliminary letter announcing my telephone appointment was rude; contained inadequate information and was incorrectly addressed. In particular: it was unexpected and nevertheless made threats should I not "attend"; failed to confirm the telephone number that would be called; referenced the ongoing Covid pandemic (which isn't ongoing); and asked me to prepare a list of questions I wished to ask without telling me the purpose of the consultation. All in all an exemplar of how not to communicate.
Please see above. You could 1) confirm the phone number; 2) state the purpose of the consultation; 3) make it easier to notify you if the timing was inappropriate/impossible; 4) stop referring to Covid as an excuse.

24th June 2024

Warwick Hospital

live in rugby local hospital coventry after poor service sat evening at coventry we came to Warwick and they were amazing in every way
nothing

23rd June 2024

Hospital of St Cross

The physiotherapist (Anna) was amazing and explained everything to me and some of the exercises were a bit painful but I’m not sure all of them were alleviating my pain as I had to have a steroid injection to help! But I’m grateful for all the help I had.
My treatment was perfect

22nd June 2024

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