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14th May 2024


The ambulance team and all doctors and nurses were very good and caring. Were I found confusion was from the Friday that I was told that I needed a ctscan before I could come home but by Saturday pm still wasn’t done And I was discharged and told that I would have to come back this week for the scan and I would get an appointment. Today my husband was told that the scan was cancelled and couldn’t get more info. I have an appointment for the 27 of May at the general surgery hot clinic in writing and I presume I should have had the scan done for it. I do not want to cancell that appointment especially that I am in quite a bit of disconfort and I would appreciate some answers

Suggested improvements
Just a clearer situation as I told above

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse