Queen's Hospital

Queen's Hospital 2024-05-21 Person 4 5 0

Overall it was good but the waiting times were quite long, especially considering I didn't get any painkillers outside of paracetamol which I said was not working.

Just making it a little easier to get painkillers if you are clearly in pain ...

Queen's Hospital 2024-05-21 Person 4 5 0

Was looked after very well

Supplied better seating for long waits

Queen's Hospital 2024-05-21 Person 5 5 0

A very efficient and caring service. The gentleman who spoke to me was extremely professional.

None.

Queen's Hospital 2024-05-21 Person 5 5 0

Excellent treatment in a very busy a& e and resus dept could not have done any more for me

Maybe offered a hot drink or even cold drink there from approx 11pm to 6.30am no drink offered

Queen's Hospital 2024-05-21 Person 5 5 0

Excellent care and support

Nothing

Queen's Hospital 2024-05-21 Person 4 5 0

Polite staff, but also had a strong management skills

Obviously to be seen quicker, but can that truly be helped?

Queen's Hospital 2024-05-21 Person 4 5 0

I gave good and all positive answers because I was treated well by all members of staff and I had confidence in them.

I was there for 17 hours which included being there overnight. This was mostly because of the wait to see a doctor to be assessed and discharged. Most people were there for hours, some even longer than I was. I have still given good because I was so impressed with the efficiency and care of the staff in general. The lack of doctors to complete the process was so disappointing and felt unacceptable..

Queen's Hospital 2024-05-21 Person 4 5 0

We came in an emergency referral from our GP & we still had to wait 9 hours The 1st doctor prescribed antibiotics, fluids & steroids but it took 1 hour 45 mins to be administered, not acceptable when your airways are closing!! Your staff are great The doctor who finally treated my son was fantastic The nurse Beth was amazing and kept the department in an orderly manner, well done Beth

You need more hands on staff and less management walking around The doctors & nurses are the beating heart of your hospital without them you won’t have a hospital

Queen's Hospital 2024-05-21 Person 3 5 0

27 hours in A&E if great discomfort was not good at all trying to rest in a corridor as a ward

Communicate with patience as to the length of the wait.

Queen's Hospital 2024-05-21 Person 5 5 0

Treatment was immediate and very respectful no complaints at all

Nothing