Ashdown Forest Health Centre

Ashdown Forest Health Centre 2018-06-11 Person 1 5 0

I rang the surgery 122 times this morning between 8.30 a.m and 9.04am when I finally got through. I just kept redialling. My daughter (who has special needs) was very poorly and really needed to see a dr. The receptionist was mechanical and abrupt. So I am off to A & E to see if we can get the check we need before her condition gets worse. But no doubt we'll get told there we should have seen our GP. I absolutely understand that our surgery is very busy and I was polite and explained as quickly as I could how ill she was but I was given no time. Very disappointed.

Ashdown Forest Health Centre 2018-06-06 Person 2 5 0

The receptionist lady who makes the appointments in the morning is so rude. She really needs to find another job. She makes the whole experience really bad

Ashdown Forest Health Centre 2018-03-27 Person 2 5 0

Booked appt online, arrived to find Doctor had left the practise and my appt hadn't been transferred to any other Doctor. Didn't get to see a doctor at all, and didn't even get an apology. Got the distinct impression that receptionist thought is was my fault!

Ashdown Forest Health Centre 2018-03-12 Person 4 5 0

Excellent appointment with doctor, he was very thorough and reassuring. Reception staff very helpful with making blood test appointment. Only disappointment unable once again to book appointment via the website as telephone contact is difficult and time consuming.

Ashdown Forest Health Centre 2018-02-15 Person 4 5 0

Had an appointment for that dreaded female test today but I must say nurse Holly was exceptional. She talked through the procedure, she talked through possible outcome. She talked about breast care and welcomed any questions. She put me at ease. Well done and keep hold of her!