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Written by a carer
11th June 2018


I rang the surgery 122 times this morning between 8.30 a.m and 9.04am when I finally got through. I just kept redialling. My daughter (who has special needs) was very poorly and really needed to see a dr. The receptionist was mechanical and abrupt. So I am off to A & E to see if we can get the check we need before her condition gets worse. But no doubt we'll get told there we should have seen our GP. I absolutely understand that our surgery is very busy and I was polite and explained as quickly as I could how ill she was but I was given no time. Very disappointed.

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