worthing-medical-group

Worthing Medical Group

Worthing Medical Group, 23 Shelley Road, Worthing, West Sussex, BN11 4BS Also known as: Shelley Surgery 1,065 reviews

Reviews

Recommend
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31st May 2024


Overall I feel very happy with the care and service given by all staff. However.. The area around the pharmacy is not good. The screens are filthy. Patients have to get so close and shout to be heard. The germs as a result are a hazard. Also old stickers need cleaning off the screen. It needs completely replacing. Someone needs to fast track a better screen and method...not shouting. No confidentiality either.

Suggested improvements
As above. I have mentioned it to a nurse yesterday Other than that I'd like to say how much better the message is when phoning in Also good that if I phone at 8am I will eventually speak to receptionist and see GP or speak to GP the same day

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Cleanliness
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23rd May 2024


I never have a problem everybody's very helpful everything gets done as quick as they can I’m very happy with the practice

Suggested improvements
Nothing

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23rd May 2024


Reasonably pleased with service and care from medical services.but too hard getting harder to get call back phone appointment.dropped urine sample in the evening rang for results next morning and it had been lost.not good enough

Suggested improvements
Caring for my urine sample better

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20th May 2024


I had a blood test and a urine test and my blood pressure, and a test on my feet due to diabetes. I would have liked to have an appointment sooner as I was a bit worried about my liver function.

Suggested improvements
I did receive the majority of the test results in a few hours which was very good and they were almost within the normal range. The rest of my results are due on 14th June. I don't know why it will take so long (28 days) to get a simple result.

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15th May 2024


Am very happy with everything at the Worthing Medical group all the staff, doctors, nurses and pharmacy always excellent

Suggested improvements
I am very Happy with everything as it is

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Worthing Medical Group was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Worthing Medical Group: http://iwgc.net/ejhnz