North Brink Practice

North Brink Practice 2024-05-31 Person 4 5 0

Appointments are available but when you have ongoing health issues never see same person twice and it can be very annoying as have to explain everything again and then miss bits and seems waste of time as don't get anywhere and triage doesn't always allow you to put in what you need

Let patients be seen by a doctor more often not just nurse

North Brink Practice 2024-05-30 Person 4 5 0

Great experience during the consultation however it took over an hr for my prescription to get authorised by the Dr so I could pick it up from the pharmacy even though I was told it would be waiting for me once I left the room.

Don't have the Dr supporting the nurses authorise the prescriptions too it seems this is stretching them

North Brink Practice 2024-05-29 Person 2 5 0

Never able to see a doctor also have to wait to long for appointment

Improve what a patient should be expected to receive from The NHS instead of of seeing a nurse when request to see a doctor

North Brink Practice 2024-05-29 Person 0 5 0

It’s virtually impossible to get an appointment at the surgery or by telephone, the only way to get an appointment is by filling out a form online and hoping someone will ring you back. I was supposed to have a virtual appointment on Tuesday at 17.25 which I presume someone was going to contact me, but no one called so I didn’t get to discuss my care or treatment .

Don’t inform people of appointments which you don’t adhere too . I have just looked on the NHS App and according to that my virtual appointment has taken place and is marked as finished, amazing as no one contacted me !!!

North Brink Practice 2024-05-29 Person 5 5 0

Requested an addition to my meds after seeing a Dr a clinic at Addenbrokes and North Brink added it to my list straight away. As usual, 5* services from North Brink Surgery. Many thanks.

Dont think so.