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Sandwell Wheelchair Services
2018-07-24
Person
1
5
0
Written by a family member
Written by a family member 24th July 2018
A total shambles,no assessment made even though we had a letter saying there would be,given three different stories when I enquired about the electric wheelchair then had a manual wheelchair delivered which won't go through the doors!!!!
9th August 2018
Response from Sandwell Wheelchair Services
Dear Family Member, Thank you for taking the time to put a review for our service on the iwantgreatcare website. I am sorry your experience of the service was not a good one. This is not the normal service we as a team aspire to deliver. I would be more than happy to discuss this with you and have requested that the iwantgreatcare team provide you with my contact details so we can discuss further. Kate, Clinical Team Leader, Sandwell Wheelchair Service.