Liverpool Wheelchair Service

2 reviews

Reviews

Recommend
Involvement
 
Written by a family member
5th March 2019


We have been waiting 6 months for an assessment for a new chair ( and are still waiting) for my Mum who has Parkinson's Disease and has done for 23 years. The chair she has now is the one she was given four years ago and was used for transporting her to and from the car or if she had to walk a great distance. Now she is reliant on the chair and needs one that tilts and has superior cushioning to allow her to be fed and support her as she struggles to sit up. I have been told today that if you have a hospital admission you are taken off the list and then have to resubmit your application upon discharge! No wonder she's not getting far. We could try and buy the chair at a cost of £2000, but why should we, she pays her taxes and is paying for her care surely she is entitled to a decent wheelchair?

Recommend
Involvement
Equipment
 
Written by a carer
3rd December 2014


Shocked!! I rang for an appointment and I was told I had to fill in a referral form?? Surely my son is on the system, he's had a wheelchair since he was 3. I rang six weeks later to ask when he would be assessed. I was told the waiting list is 14 weeks long, ring back then and we will see where you are on the waiting list?? My son has to live with a wheelchair that he's too big for and also put up with the pain of his hip being out of it's socket 40% until the waiting list comes down. Shocking!!! We only want an NHS voucher to help towards funding a wheelchair which is suitable as the 2 active user chairs provided by wheelchair services are unsuitable as they are heavy to push and prevent my son being independent.

Recommend
Involvement
Equipment
Rating not given.