Lincolnshire Wheelchair Services - Lincoln Site

Lincolnshire Wheelchair Services - Lincoln Site 2019-12-09 Person 1 5 0

Have been waiting now for weeks and weeks for a very simple cable to be fitted. This cable being too short means that my daughters hand position is greatly affected, which has huge implications for her seating position and scoliosis. I have called every week at least once asking for a call back by management, and have yet had no phonecall or explanation. The call handler says part is still on order. Disgusting customer service

Lincolnshire Wheelchair Services - Lincoln Site 2015-03-10 Person 2 5 0

When wheelchair services was run by the NHS, it was much better and when Millbrooks took over it became worse. I had a operation which changed my disability which stopped me from walking. I had in door wheelchair at the time, however I required a indoor/outdoor electric wheelchair to make me Independent so I can access the community and being able to travel in the chair. When I put application form in I was waiting months, so my mum had to complain which involved the GP. When someone did eventually come out from Millbrooks the assor stated I could not have a electric w/c. My mother had to fight for the w/c I required and stated the discrimination act and goverment White papers. My mother eventually won and has now made me independent