Latest reviews of Barking, Havering and Redbridge University Hospitals NHS Trust
My experience at the birth centre was perfect, as much as it can be under the circumstances Of covid 19. I am leaving a review completely based on my wonderful midwife, Elena Gray, she was absolutely wonderful. From the moment she introduced herself to the moment I left. She listened to everything I had to say and my wants and needs were always put first. Despite me feeling like I couldn’t do it any more (which she probably hears a million times) and probable swearing, she made me stay calm and reassured me the whole way through. She was so kind and caring and did the entire job single handedly. After a very quick birth she didn’t rush me out of the room and made me feel so comfortable to go at my own pace. Once we were moved to the ward she came in to see me and tell me she had another lady to attend to. She told me I did amazingly but I think she deserves to know that what she does is amazing and she is fab at it. Thank you Elena! Louise Martin (baby born early hours of Thursday 14th May).
Written by a patient,
26th May 2020
My daughter was brought into hospital with a long standing cough, temperature and breathing issues (low oxygen levels) - despite all this and the obvious concerns around the pandemic the staff were keeping us calm and at quite a few cases were making my daughter laugh and still play. The nurses were great at calming her down and keeping her relaxed (even at one point doing a puppet show with her teddy making her so at ease) The play staff were also wonderful coming in and changing the toys around all with regards to what she wanted to play with at the time and ensured she was happy. The only thing I would say for improvement would be with regards to the water, it would be helpful to be told where place is to refill the jog to ensure more fluid is drunk... other than this very minor aspect Id say the staff and ward is a great credit to this hospital and trust
21st May 2020
X-ray girls were lovely!
Written by a family member,
16th May 2020
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