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Thank you so much Kane, I was waiting weeks for my methotrexate tablets to be changed to the injection but couldn’t get through to anyone. After calling and emailing numerous times and not getting any response I was feeling very anxious. I was unable to swallow my tablets and my condition was getting worse. Kane very quickly called me after being passed the message and reassured me and processed my request. Which made me feel at feel at ease. Thank you so much, I really appreciate your efforts. Kane is friendly, knowledgable, and very efficient. I would definitely go back to him if I had any worries or concerns. He is an asset to his team.