Lloyds Folkestone 1
10 reviewsReviews
Very good pharmacy I all ways love Lloyds for all my prescriptions and other things.
Thank you.
Everyone is very helpful and friendly nothing is too much trouble.
When we have our review with the pharmacist - if we have any questions about our medication - He is very helpful and explains what it is for.
It is lovely coming into a nice friendly - helpful chemist - with happy staff.
Staff were very helpful and efficient.
I'll be back.
I had attended the local walk in centre at the weekend and been given a prescription, the closest pharmacist was Lloyds and as a consequence I went there feeling very unwell and just wanting to be at home. The assistant at the pharmacy counter, took my script and without me asking directed me to some near by chairs and then came and checked on me while I was waiting and brought my medicines over when they were ready. I felt cared for and vauled.
When I went to collect my prescription as advised on the collection card I was told that the prescription had been collected on the 16th May, 18 days before it was advised to be collected on the collection card 28th May. I then had to walk to the doctors to see what had gone wrong. Walk home to think of my next option. I returned the pharmacy and was told that the prescription was there and that a mistake had been made in not being able to locate it. I am 71 years of age and the 6 miles I had wo walk in total to resolve a problem that was of your companies making plus the time lost, and the inconvenience caused was not worth belonging to your EXPRESS PRESCRIPTION SERVICE. Yes the pharmacist was involved in not finding the prescription (what a muddle)!