Unit 2, 1-4 Long Causeway, Peterborough, PE1 1YD
My optician explained that I'd got dry eyes and what to do to overcome this. Very very helpful and it's explained a lot to me about why my eyes have been like they are. I'm going to follow his advice. He's a very nice young man and I'm glad I saw him.
Great service throughout from my eye test with Adam, Jordan who dealt with choosing and fitting my new glasses, Cheryl and Nicky who dealt with a subsequent query a couple of weeks later very efficiently. I have used these opticians for years and would not go anywhere else.
The optician tried to turn my eyelid up to investigate an itchy eye I complained about. This was uncomfortable and he didn't explain exactly what he was doing, I presume he was going to take a swab. I felt very uncomfortable as he made three attempts to do this as I kept pulling away. Not only was it unpleasant but I was concerned that he hadn't washed his hands and I didn't feel comfortable to say this. In the end he just said no it's not going to be possible and just left it. I'm not happy about this at all, especially as my eye is more itchy today! Surely washing your hands before touching a patient's eye is basic care. Please could somebody contact me about this. Thank you.