Boots Opticians Nottingham - Victoria Centre (in Boots)

319 reviews

Reviews

 
 
Page 61 of 64
 
23rd December 2016


Everyone was friendly attentive and ready to provide a service. The optician was very knowledgable and able to relay everything clearly to me. I was able to ask questions and nothing felt rush. I left with the right prescription and confidence in how to put my contact lenses in to how much I would be paying for them. Thank you.

Recommend
Appointment
Staff
Clear Recommendation
 
18th December 2016


Took too long to be seen. Waited 10 mins at reception. Appointment was at 4.40pm. Actually left at 6.10pm but only because I was late for another appointment and couldn't wait for recommended eye drops. Also staff couldn't seem to read my surname. Said they needed classes! If you don't know how to pronounce them don't make it up please.

Recommend
Appointment
Staff
Clear Recommendation
 
16th December 2016


Laura Ford was amazing with my daughter, as well as being professional and reassuring

Recommend
Appointment
Staff
Clear Recommendation
 
15th December 2016


Appalling waited at reception in que made me late then directed to another waiting area, could have avoided wait by having sign on wall directing to appointments. Waited in second area eventually being called for test to be told I would have 45min late I declined and left. Very poor service. I had been told when making appointment it would be total 45 min. This service is very poor and I will not be using boots opticians again. I can understand delay if not on an appointment and could have accepted being told at receiption so that I could have considered rescheduling without the initial wait times I endured.

Recommend
Appointment
Staff
Clear Recommendation
 
15th December 2016


Nag was excellent and very caring and does a great job

Recommend
Appointment
Staff
Clear Recommendation
 
 

Page 61 of 64

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Resources

Short link to review Boots Opticians Nottingham - Victoria Centre (in Boots): http://iwgc.net/emvvd