Boots Opticians Norwich - Castle Mall (in Boots)

Boots Opticians Norwich - Castle Mall (in Boots) 2017-09-25 Person 5 5 0

Good service as expected.

Boots Opticians Norwich - Castle Mall (in Boots) 2017-09-20 Person 4 5 0

I received an email saying my 3yr old could mow attend appointments but the optomitrist did not seem fully prepared. He did what he could which was fine but maybe if you offer appointments make them fun for little ones.

Boots Opticians Norwich - Castle Mall (in Boots) 2017-09-19 Person 3 5 0

It is not clear where the reception desk is because it is under a sign that says Hearing Tests. Can this be rectified? I waited at reception for a good 5 minutes, not sure why as at least half a dozen staff passed by me but none offered to help earlier. My contact lens follow up went well, the assistant was attentive & extremely helpful. I had to discuss a problem with my spectacles with another member of staff. This was not satisfactory. There is an issue with my spectacles which I would like resolved, however, I got the impression Boots Castle Mall's agenda was to try to sell me another pair of spectacles rather than deal with the issues relating to my current pair.

Boots Opticians Norwich - Castle Mall (in Boots) 2017-09-17 Person 5 5 0

As always they were very helpful and understanding

Boots Opticians Norwich - Castle Mall (in Boots) 2017-09-13 Person 4 5 0

Very helpfull and told me all I asked.