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Boots Opticians Leicester - Fosse Park
2017-12-05
Person
3
5
0
5th December 2017
They don’t answer their phone. I waited 15 minutes for a reply and then a further 15 minutes for someone to try and find the already late glasses, before giving up. Glasses should have arrived two weeks ago but telepathy appears to be the only way of finding out whether they are there or not. Did they call back and apologise that day, No. the next day, no. Within the week even, no. Not much point trying to complain as complaints are held for at least a week before anyone bothers to look at them. Complete shambles. Expected more from Boots.