Boots Opticians Islington
8th February 2019
The optometrist was fine. The shop floor/sales staff the worst I have ever encountered in a Boots opticians.
The unpleasant person insisted on hovering in one's personal space and only unlocking a few frames at a time to try, on the insistence that it was not store policy to do otherwise (perhaps they have a lot of shoplifting at that location - but seriously ? It's not as if I were anonymous - they had all my name and address details from the eye test). It's really not nice to be treated like a thief as a prelude to spending some hundreds of pounds on new glasses.
Eventually the manager intervened as I got more stressed - and offered a discount if I chose something, but by this time I would be happy to never visit this store again.
Many I recommend taking the trip to the Bishopsgate or London Wall branches instead - where staff are courteous and helpful.