Report this review of Boots Opticians Islington

If you believe this review is inappropriate and breaks the terms and conditions of iWantGreatCare, please let us know by entering your email address and clicking the button below. Your email address is required to prevent abuse of the service through ensuring you are a real person. Your email address will not be used for marketing purposes, further information can be viewed in iWantGreatCare's privacy policy.

8th February 2019


The optometrist was fine. The shop floor/sales staff the worst I have ever encountered in a Boots opticians. The unpleasant person insisted on hovering in one's personal space and only unlocking a few frames at a time to try, on the insistence that it was not store policy to do otherwise (perhaps they have a lot of shoplifting at that location - but seriously ? It's not as if I were anonymous - they had all my name and address details from the eye test). It's really not nice to be treated like a thief as a prelude to spending some hundreds of pounds on new glasses. Eventually the manager intervened as I got more stressed - and offered a discount if I chose something, but by this time I would be happy to never visit this store again. Many I recommend taking the trip to the Bishopsgate or London Wall branches instead - where staff are courteous and helpful.

Recommend
Appointment
Staff
Clear Recommendation