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Vickie Franklin
2018-02-12
Person
5
5
0
Written by a carer
Written by a carer 12th February 2018
I accompanied my sister to get a blood test as she has a phobia of both blood and needles. My sister walked into Vickie’s room already crying and shaking and Vickie immediately put her at ease and explained what she was doing/going to do. She made sure my sister knew that she wouldnt do anything without her consent. She was chatty and got my sister to have her blood test without any fuss which was a miracle. My sister needed to come back in the evening for an ECG and Vickie said there was no need as she’d do it right away, to save us from coming back later. She was as wonderful, I’m immensely grateful to her!