Mrs Lucie Summerfield

Written by a patient at Queen's Hospital

I do not think I am qualified nor experienced enough to comment on individual drugs nor their outcomes. Therefore I need to have 100% faith with the staff controlling this. Not only from an qualified informed point of view, but in deliverance in itself, allowing time, patience and non patronising explanations as to the benefits and possible disadvantages to the decisions being made. Try as bureaucracy may, this has to come naturally, from the heart, from staff that care. I would therefore request that is will be credited officially to the staff that are dealing with me, including Dr.Ball,Carole Louise Rizkalla, apologising for any unamed associates, but "hey" I'm sick ! can, remember everybody. Dealing with the pressures of any job, least of all this type, can breed complacency and just a little impatience.And I,m sure it does, but they never show it. My thanks, from my family and of course myself xx (Queens hospital, Romford Essex

Recommend

Trust

Listening

Written by a carer at Queen's Hospital

Lucie has been amazing since my dad's diagnosis, she is extremely kind & compassionate. She has been there to offer advice & support whenever we have needed it. Nothing is too much trouble

Recommend

Trust

Listening