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Written by a patient
15th March 2018


When I first met Richard, I realised that he had total empathy with my situation, which fortunately was not as bad as it could have been... . At every stage, he has been an amazing support. When he phoned me at 5.30pm on a Friday evening, to tell me that my problem is curable, I realised that he has a selfless devotion to the patients that he deals with. That phone call meant that the discussions that my wife and I were able to have with our two children who had changed their plans and travelled home to the Lakes from London and Bristol for the weekend were very different to those that we would have had without that amazing news. We are in excellent hands... . All the care and support that I (and my wife) have received from the NHS in the traumatic last few weeks has been faultless. Thank you!

18th March 2020
Response from Mr Richard Turner

Wow! Thank you so much. I am deeply grateful for this feedback.

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