Miss Caitrin Bourke

Written by a NHS patient at Stoma Services

Caitrin is a good listener, she shows empathy and is professional yet friendly. She is knowledgeable about stoma care & products. Even though I’d had 2 stomas for nearly 30 years she checked that I was using products in a correct manner (without being overbearing) and introduced me to new products that care for skin. She ordered me samples of new pouches and gave me confidence I could manage my new stoma and visited to check everything was ok She offered a 3rd visit which I refused as I felt confident but was really pleased when she emphasised I could still contact her for advice & she checked I’d her number/email Thank you Caitrin

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Listening

Written by a NHS patient at Stoma Services

Caitrin was very supportive after my urostomy. She sorted out my supplies with no fuss, and was always on hand with help and advice. Would thoroughly recommend.

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Listening

Written by a NHS patient at Stoma Services

Showed considerable expertise

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Listening

Written by a NHS patient at Stoma Services

The care and support provided by Caitrin has been brilliant. She has always listened to any concerns I have had, and acted quickly to help me overcome them. She has a reassuring and friendly manner, which put me at ease.

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Listening

Written by a NHS patient at Stoma Services

What a lovely girl Caitrin is nothing to much trouble explains everything in great detail and knows how to put your mind at rest...I've been signed off today

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Listening