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Miss Caitrin Bourke
2023-02-02
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 2nd February 2023
Caitrin came to see me when I was in a distressed state following Stoma surgery. She was calm, understanding, reassuring and very friendly. She explained everything to me and did not fuss. After a demonstration, products were left for me to try, which were really good. When she returned the following week, she suggested another product, a 2 piece. I feel as though I've won the lottery and got my life back with this. She listens and sometimes, this is just what you want. I was so relaxed in her presence. Thank you Caitrin, you have no idea how much you have helped me following a very traumatic time. I know that you and your team colleagues are there if ever I need them.