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Lorraine Richardson
2020-01-29
Person
5
5
0
Written by a patient
Written by a patient 29th January 2020
The NHS, as we are all aware, works under considerable pressure and this is the case for Lorraine also.
During the time I have been in her care, I am aware that she has had to cover not only her own job but also that of a colleague.
This has never prevented her from cheerfully and promptly responding to my endless requests for information, difficult appointment changes and so forth. She has been outstanding and caring at the same time which is so welcome. Problems become solutions when she is involved.
The NHS are fortunate to have her and should do all in their power to retain such a dedicated team member. Her care during my illness has been faultless.