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Written by a patient
16th November 2018


The booking in on arrival for outpatients was good. But there seems to be confusion in the waiting bays, ie which area to sit in to wait to be seen. I was told by 3 or 4 different care assistants to wait in 3 different areas - this could be improved., and was not very clear. Waiting times were reasonable. Parking was good. The parking system is excellent, where you take a ticket on arrival and pay before you leave - love it. Also I did not have any trouble finding a space, though my appointments were quite early in the day. Pleased so far......not had my surgery yet though....

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff