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Written by a patient
2nd February 2017


My review is for the gastroscopy service. Although they were obviously very busy, all patients were kept informed on waiting times and reasons for delays, which meant we felt valued. Comfy chairs in waiting room conducive to amenable chats. Medical team of 4 were 100% professional and friendly and made an inevitably slightly uncomfortable procedure much more bearable. Cannot rate them higher; at all times I was treated as an important individual and was kept fully informed on everything that was happening. Thank you for such wonderful care.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff