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I have had two operations in the last 15 months & the care was excellent.
Intensive care was amazing & whilst it wasn't pleasant it was 'round-the-clock, one-to-one' for 3/4 days with dedicated staff who almost became friends!
In both ordinary (A) wards I could not fault the care & the staff were kind, patient & caring, (in many trying situations). The food, considering the numbers being catered for, was good & varied. The cleaning was done well each day by pleasant staff & the porters were 'special', always cheery wherever we went! My own doctors were efficient & came every day to discuss progress. All in all a good experience.......my only concern was that during the weekend all the above became noticeably less efficient, particularly the cleaning - the toilets were pretty awful!! Sorry. Overall 9/10