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Written by a NHS patient
24th March 2022


Awful service. Referred on basis surgeon would be available. Made me wait 6 hours and when finally seen they had gone home. This is despite having had the doctor ring through beforehand and check that the surgeon would be available and wiring a referral letter. Complete disrespect for patients. I asked 5 times before anyone from the relevant department saw me. None of the staff knew what to do, constantly fobbed off by the receptionists. Avoid if you can. Most awful experience. Would not recommend them.

Recommend
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Dignity/Respect
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Involvement
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Information
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Cleanliness
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Staff
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Safe
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