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1 2 3 4 5
Written by a patient
26th October 2020


The care I received before my daughter was born was brilliant, however, during my labour I felt abandoned by the staff there. I was left in a room for 5 and a half hours with nobody checking in on me. When somebody eventually came to see me I was 8 and a half cm dilated and taken to the delivery suite. From then on what should of been a beautiful experience for me turned into a nightmare. The midwives that I had were lovely however the other members of staff that occasionally came in and out of the room were extremely rude. Unexpectedly after three hours of pushing around 10 members of staff burst into the room to get me to theatre. I wasn’t pre warned that that was going to happen and when I asked what was happening I was shouted at by two members of the team and nobody listened nor answered my questions. The aftercare I received wasn’t anything special, I had a dizzy woman that was speaking to her co worker constantly about her partner. The night staff are also very rude and keep you awake by talking loud about their nails and what they did at the weekend. Cleaning staff are very friendly and helpful.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5