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Written by a NHS patient
27th May 2021


The care while in cardiology was fine the after care(blamed on covid of course) was a bit of a shambles.Letters were sent out so late that they came after the appointment date. Telephone consultations were rushed and constantly reminded of the lack of time the department had to consult patients. Information \ outcomes of scans and face to face meetings took for ever or on two occasions (involving another department aswell ) nothing was forthcoming at all.,which gives the impression that unless yoyr close to death the hospital really is not fussed with you. Why are patients obliged to call the hospital up to find out scan results when their GP or the department should be doing this themselves (again covid will be blamed).On one occasion I was even discharged from care completely because I had the audacity to not reply instantly to a message on my phone regarding me missing a telephone consultation by mistake . I have even had my name wrongly quoted to me by consultants over the phone and on a couple of occasions I’ve had to tell them the medication I’m on as on as on two occasions the specialist did not even know what medication I was on.Also changes in medication was a shambles as my own Gp even after ten days of cardiology telling me they have informed my GP of the Ganges informed me they have received nothing at all.So I even had to sort that out myself.I am aware of the distress covid caused the health service but come on it’s hard,y a issue at Wycombe now and I fear it’s just being used as a excuse to do very little.In actual fact I have give up with the while thing and no longer desire I put from Wycombe ,which is probably what they hoped for as it gets rid of another not nearly dying person of their books.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe