Queen Alexandra Road, High Wycombe, Buckinghamshire, England, HP11 2TT
My recent experience was in the Day Surgery Unit, where I was admitted at 0730, as scheduled, to find bright, cheerful, friendly (called all the patients "darling"!) and efficient nurses who quickly settled me in to a (shared) room to prepare me for surgery. I mention the fact that the room is shared because this causes a significant lack of patient privacy (for instance, although there are screens around the beds, conversation between staff and patient is inevitably shared with the other patient in the room). The unit appeared to be adequately staffed and there was no sense of unnecessary rush or pressure. Clearly, its routine is well established and efficient, and patients are guided smoothly through the pre- and post-operation procedures and requirements. A very well-run organisation.
I attended HWH as a day case. The staff were pleasant, helpful and friendly. They were under extreme pressure as they were under staffed, due to the fact that it was the day after New Years Day. However, they all worked exceedingly hard to make my visit as comfortable as possible.
High wycombe hospital staff were great during my visits and surgery for breast cancer. The surgery team were efficient as well as the day care staff. We got parked ok everytime although 5quid is steep when you have to go often.
Every visit to this hospital was excellent. The staff all treated me really well. My only complaint sadly is the same at all hospitals..... the parking. When you are sitting there for hours waiting to find out whether or not you have cancer the last thing you want to be worrying about is the parking charges!!!
Ward 12 c Urology: Rather disappointing compared with previous visits. On this latest occasion, a bloodstained hospital gown and bloodstained bed linen were not replaced. On discharge, prescription drugs were not returned. Overnight, sleep was disturbed by fellow patients snoring and radio play, and also by their treatments (but this is probably the same for any NHS ward) There appeared to be a cleanliness problem with the bathroom. The staff are all very friendly, but I just wondered if a little bit closer supervision may be required?