Wrexham Maelor Hospital 2018-08-13 Person 4 5 0

I had a colonoscopy yesterday in the endoscopy department carried out by Mr Kahn and his great team of nurses. From start to finish in the hospital I had exemplary care and the staff had given up their Sundays to reduce waiting times for no extra pay.I really cannot praise them highly enough firstly for their kindness and genuine care but also the skilled expertise of Dr Kahn and their reassurance, had I had cancer I would have been so grateful to be surrounded by such a professional team.I was fortunate, a polyp was found and speedily removed and at all times I was informed every step of the way about what was happening to me. I wish I could give 5 stars for he whole experience but because the department was short staffed I didn't get the information about the procedure until 48 hours before it and there is important information about changing your diet 2 days before that I should have been doing and a form that said 'Return within 4 days of the procedure" which of course was impossible.I phoned the apartment 3 times on the number they gave me for reassurance and nobody "got back to me" as the answerphone promised they would.This I found out was because the were so short staffed staff from that office were actually working in the unit. They need our support and more staff so they can deliver a fully 5 star operation but they have my grateful thanks for the brilliant care I received in every single way yesterday.