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Worthing Hospital
2018-01-12
Person
4
5
0
Written by a patient
Written by a patient 12th January 2018
The staff were generally friendly and helpful.
However the waiting room and the breast care clinic were both extremely cold - I was sitting in a waiting room all day with my coat and gloves on.
Better communication about the expected waiting time on surgery day would have also been helpful. Then I would have known what I was dealing with, rather than waiting all day with the expectation that I might be the next one in.
Finally, it would be helpful if staff enforced the rule that anyone in the waiting room should not eat or drink - it is very difficult to watch someone else eating when you are still waiting for an operation and haven't eaten for some 20 hours!