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Withybush General Hospital
2020-10-17
Person
5
5
0
Written by a patient
Written by a patient 17th October 2020
I had an appointment for a cardiac ultrasound scan.
From first person at reception, via A&E Covid-19 check, through to actual scan, no-one would expect better.
First: The appointment was on a Saturday in an attempt to get ahead with workload.
Second: I was rung up early in the day to ask if I would consider having my appointment early (rather than late in the day). That was better for me - but I felt no pressure to accept the offer.
Third: Reception and A&E pre-entering hospital checks were friendly and efficient.
Fourth: I arrived on time and was seen immediately.
Fifth: The scan was done with explanations and by a person who could not have been more considerate and helpful.
It is not, physically, the most attractive hospital. But that fades away against the pleasantness of the staff I interacted with.
Should have mentioned the luxury of being able to park easily and without charge. A huge contrast to previous experiences in England.