Written by a NHS patient
21st February 2021
I am writing to offer my deepest thanks and highest praise for the A&E team on duty last night (Saturday 20/02/21)at the Whittington.
From the first assessment when I told the woman she had a voice with the calmness of an air traffic controller, to the doctor who double and triple checked everything assiduously before discharging me - they were all - as the song goes “Simply The Best”.
No one was able to come to a firm conclusion as to the reason my heart rate suddenly shot up from its normal 60 to 131! Hence I was referred by 111 to A&E. However, the care and attention I received from each and every member of staff - not forgetting admin and lab people doing blood tests, cleaners etc - gave me great confidence when I finally got home soon after midnight.
How did I know my heart rate was through the roof? I’ve used a pulse oximeter every day for the last year- recommended by my GP at the excellent Queenswood Practice. She described it as “In a Covid world the most reassuring piece of medical equipment”. Last night it was a safety net in a different way and I would urge everyone reading this to get one asap.
The Oximeter rang the alarm bells, Whittington A&E dealt with the problem calmly and efficiently.