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Written by a patient
29th July 2018


Whilst 99% of the staff were excellent, occasionally a request went unheard. A number of times especially through the night when a call button was pressed no heed was taken of it, sometimes for a number of minutes and when three nurses are sitting round either talking or looking at monitors I am sure one of them could see what the problem was.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff