Report this review of Whipps Cross University Hospital

If you believe this review is inappropriate and breaks the terms and conditions of iWantGreatCare, please let us know by entering your email address and clicking the button below. Your email address is required to prevent abuse of the service through ensuring you are a real person. Your email address will not be used for marketing purposes, further information can be viewed in iWantGreatCare's privacy policy.

Written by a carer
7th January 2020


Patients receive their care and treatments in corridors like it’s normal. There’s no care or compassion from staff and I understand that they do the same stuff day in and out but I work for an ambulance service and was disgusted and shocked at the lack of empathy shown from staff. One nurse was talking fast to my grandad who was half asleep when she came to do his observations in the corridor and he couldn’t hear or understand her. She decided to start pulling at his arm to take his BP. My grandad kept needing to urinate frequently and was taken in and out of an unoccupied cubicle to pass urine. After a while of this and after my grandad was incontinent in the corridor (which only happened because no one was coming to help us) it was only about 60-90 mins after I mentioned to a nurse and sister how undignified it was to do that to my grandfather that they finally allowed him to stay in the cubicle. I visit several hospitals daily with my job and have never seen another hospital run the way Whipps Cross does. It’s disgusting and inexcusable. Absolutely inhumane and NOT NORMAL to treat patients out in a corridor.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff