Whipps Cross University Hospital 2018-04-16 Person 1 5 0

The only good thing about this service was the fact that we live in the first world and it is a resource we can take advantage of for free. I went in with food poisoning, there were about 6 other people in the waiting room. I was in agony, doubled up with stomach cramping, begging to be seen. The service was so uncompassionate I ended up falling on the floor in agony and screaming to be helped. No one would give me pain killers. I waited for more than 3 hours to get an Xray, and after asking the nurse for painkillers she walked past me without eye contact and said, I'm not a nurse. It was only after the Xray that I was given painkillers. I have never been treated so badly as I have at Whipps Cross. I understand that on any given night, especially at the weekend that there may be all sorts of sights and dramas which may become wearing on the staff, however I was polite and as patient as I could be given the circumstances. The staff were not under pressure as there was hardly anyone there and would have expected from at least one member of staff, an ounce of human compassion. Unfortunately there was none. I was disgusted with the service and will never go to Whipps Cross hospital again, which I guess is what they're hoping for given their attitude towards sick people. It begs the question why these people sought employment in caring for people when care is the last thing they provide.